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Service Desk

The Role Of Service Desk in ITIL - ManageEngine ServiceDesk Plus -1
ITIL's IT Service Support Module offers best practices to make sure IT Services to be highly available. ManageEngine ServiceDesk Plus Enterprise Edition implements IT Service...
 
Uploaded: November 30, 1999 at 12:00 am
Author: manageengine
 
Length: 07:07
Rating: 4.0
Views: 10616
 
Tags: service desk  
 
CSU: ITIL v3 Service Desk Role
This video introduces the role for the service desk function asexplained in the ITIL v3 volume Service Operation. The video is one out of a...
 
Uploaded: November 30, 1999 at 12:00 am
Author: IsleBeeBach
 
Length: 08:36
Rating: 4.6923075
Views: 4715
 
Tags: CSU  ITIL  V3  Role  Purpose  Service  Desk  Function  Charles  Sturt  University  IT  Masters  Marco  Cattaneo  
 
BMC Remedyforce Service Desk Demo
RemedyForce Cloud: A New Platform for Simple and Fast IT Service Management. The RemedyForce Cloud brings together a broad set of IT service management capabilities...
 
Uploaded: November 30, 1999 at 12:00 am
Author: BMCSoftwareBMCtv
 
Length: 04:05
Rating: 4.6
Views: 9379
 
Tags: BMC Software  Salesforce.com  Remedyforce  BMC Remedy  Remedy on cloud  Self Service  Cloud computing  SAAS  ITIL  IT infrastructure  
 
Staffing the Modern Service Desk
Companies expect more from their help desks nowadays and their more ITIL-influenced cousins, the service desk. So what skills should you master to either make...
 
Uploaded: November 30, 1999 at 12:00 am
Author: dicenews
 
Length: 02:44
Rating: 4.3333335
Views: 4237
 
Tags: IT  technology  Dice  dicetv  Cat Miller  Help Desks  Service Desk  
 
Service Cloud Demo
salesforce.com Service Cloud is a completely cloud-based solution for modern customer service. It includes the traditional channels of customer service like phone email and chat,...
 
Uploaded: November 30, 1999 at 12:00 am
Author: salesforce
 
Length: 04:29
Rating: 4.862069
Views: 64006
 
Tags: Cloud2  css  Service Cloud  customer service  call center  social media  Social CRM  self-service  call deflection  CRM  Twitter  Facebook  salesforce  salesforce.com  cloud computing  help desk software  call center software  live chat software  customer service software  knowledge management software  help desk solutions  call  center  management  customer  support  software  self  service  portal  facetime  
 
LANDesk Service Desk
LANDesk Service Desk enables you to deliver outstanding IT support services to employees and customers. It combines ITIL-verified, process-driven incident, problem, release, change, and configuration...
 
Uploaded: November 30, 1999 at 12:00 am
Author: LANDeskSoftware
 
Length: 03:25
Rating: 4.0
Views: 1156
 
Tags: landesk Service Desk  IT support services  incident management  request management  problem management  release management  configuration management  ITIL  request fulfillment  service portfolio management  help desk  service desk  
 
ITIL Simplified - ManageEngine ServiceDesk Plus
A Simple Overview of ITIL for those who don't have the time. Get to know about the ITIL Best Practices, the different processes and how...
 
Uploaded: November 30, 1999 at 12:00 am
Author: manageengine
 
Length: 06:39
Rating: 4.830769
Views: 62857
 
Tags: ITIL  ITIL Simplified  ITIL Overview  ITIL v3  Manageengine servicedesk  help desk software  ITIL help desk  ITIL service desk  
 
Numara Software releases FootPrints 9 Service Desk
A quick overview of the service desk features of Numara FootPrints 9.
 
Uploaded: November 30, 1999 at 12:00 am
Author: NumaraSoftware
 
Length: 09:55
Rating: N/A
Views: 3987
 
Tags: service desk software  service desk  
 
SharePoint Service Desk - CCS Service Request demo
detailed demonstration of CCS Service Request for SharePoint. CCS Service Request for SharePoint is the ultimate SharePoint based help desk for your organization. See more...
 
Uploaded: November 30, 1999 at 12:00 am
Author: crowcanyonsw
 
Length: 14:46
Rating: 5.0
Views: 2583
 
Tags: sharepoint application  help desk  service desk  helpdesk  
 
Revenge Of The Service Desk: Spoof Movie Trailer
Due to have a public premier at the annual SDI Service Desk awards Tuesday 9th of June 2009. With a cast of 1000s! Written, Edited...
 
Uploaded: November 30, 1999 at 12:00 am
Author: 21stCenturyCat
 
Length: 02:41
Rating: 4.818182
Views: 1557
 
Tags: Revenge  Of  The  Service  Desk  Spoof  Martial  Arts  1970s  Movie  Enter  Dragon  Theme  Fujitsu  Services  SDI  Award  Institute  
 


 
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